Privacy

Information we handle

We may handle account details, contact information, delivery details, marketplace activity, supplier application information, product records, support messages, security events and transaction references.

• Payment card details are intended to be handled by the configured payment provider rather than stored directly by the marketplace.
• Technical records may include device, browser, IP, session and audit information needed to protect accounts and investigate failures.

How information is used

• Operate customer, supplier and administration accounts.
• Process orders, delivery updates, refunds and support requests.
• Review suppliers and product listings for marketplace readiness.
• Prevent abuse, secure sessions, maintain audit records and improve reliability.

Sharing and service providers

Information may be shared with the supplier responsible for an order and with service providers used for payments, hosting, email, storage, delivery, monitoring or fraud prevention. Access should be limited to the information needed for each service.

Retention and security

Records are retained for operational, dispute, security and compliance needs. Access controls, encryption, audit logging, backups and monitoring should be applied according to the type and sensitivity of the information.

Your choices

Account holders may request access, correction or account assistance through the contact page. Some records may need to be retained for security, transaction history, disputes or legal obligations.